Player Protection
Play in control
Entering a Bounty competition should be a bit of fun, never a strain. This page sets out the tools that keep you in charge of what you spend, what we do when play stops looking healthy, and where to find free, independent help the moment you want it.
Last reviewed August 2026Need to talk to someone today?
You do not have to be in crisis to call, and you do not have to tell us first. Both of these are free, confidential and nothing to do with Bounty.
Entering should be fun, fair and affordable. We do not encourage anyone to spend more than they can comfortably lose, and we would far rather lose an entry than take money someone needed elsewhere.
Spending controls built into your account, ready before you ever need them.
Take a break or close your account whenever you want, with no argument.
We watch how accounts are being played and step in when something looks wrong.
Free independent support, signposted clearly and never buried in the small print.
Limits we set, for everybody
The most any player can pay us by credit card in a calendar month.
Credit cards are not accepted on instant win competitions at all.
The limit you set yourself
- Set a monthly spending limit whenever you like, including the moment you register.
- Choose any figure that suits you. Zero is a valid answer, and it pauses your entries completely.
- Once it is set, you cannot go past it until the calendar month rolls over, whatever you ask us.
Changing that limit works two different ways
A tighter limit applies the second you save it. Protecting yourself should never involve waiting.
A higher limit sits for 24 hours before it takes effect, so the decision is never made in the heat of the moment.
We also look at total spend across your whole account, not just card payments, to make sure what you are playing stays proportionate to it.
Three ways to step away, from a short breather to closing the door for good. Ask for any of them through your account or by messaging the team.
Short break
Entries are blocked and every marketing email and text stops. Your account reopens on its own when the break runs out, so there is nothing to remember.
Suspension
You are fully blocked from entering and all marketing stops. It cannot be lifted early, on purpose. Your history stays safe for whenever you come back.
Close for good
We settle anything still owed to you, then remove your details in line with data protection law. This one cannot be undone.
Our systems look for the patterns that tend to show up before real harm does. We would rather ask one awkward question early than leave somebody struggling in silence.
Spending that lands right up against your limit, month after month.
Ticket buying that climbs sharply in a very short space of time.
Asking us to raise or reset a limit again and again.
Signs of distress in messages our support team receives.
If we see any of this we may contact you to talk through the options above, or apply a limit ourselves to protect you. It is never a punishment and it is never made public.
If entering has started to feel difficult to control, or it is causing you or the people around you distress, please talk to somebody. Every service below is free, confidential and completely independent of Bounty Competitions.
Citizens Advice
Free, confidential advice on debt, benefits, housing, work and consumer problems, in person or online.
National Debtline
Free advice from trained debt advisers, plus tools to help you work out what you can realistically pay.
Money Advice Trust
The national charity behind National Debtline and Business Debtline, helping people across the UK tackle debt.
Samaritans
Someone to talk to at any hour of any day, about anything at all. You will not be judged and you will not be rushed.
Mind
Information, advice and local support for your mental health, including money worries and the stress that comes with them.
GamCare
If entering has started to feel compulsive, the National Gambling Helpline is open 24 hours a day, every day.
You must be 18 or over to hold an account or enter any competition. We run age verification checks on accounts and we do not advertise to anyone under 18. If we find an account belonging to somebody underage we close it and return every penny paid in.
Set a limit, take a break, or close your account
We will sort it, no questions asked
Message the team and we will make the change for you. Please include your name, address and date of birth so we can find the right account. We may ask to see ID before we make changes, which protects you as much as it does us.
Contact the team- Your account
- Manage limits and details
We review these systems regularly, and player feedback is how this policy gets sharper. If something here could work better for you, tell us.